FAQ

Can I trial nametag before paying?

Sure! Just add us to your Slack workspace (no credit card required) and set us up in 1 minute. Simply pick a channel, and nametag will DM members of that channel to see if they want to opt into weekly summaries of new people they DMed.

You can configure if you want to match people who share a DM for the first time ever or for the first time since nametag was installed. The latter is useful if you want people who know each other (but probably not well ๐Ÿ‘€) to make time for a 1:1 chat.

How is nametag different from other social Slack apps?

We focus on quality 1:1 pairings for team bonding. Other apps (cough...๐Ÿฉ) match people randomly, which feels awkward and forced. In the real world, we'd rarely walk up to a stranger and start a conversation of substance, so why are tools for remote work built this way?

nametag believes warm intros create better connections. We match you with people you've interacted with but don't know well. Every Friday, receive a list of people you direct messaged for the first time that week. View their about me profile to learn more about their background and working style. Schedule a 1:1 chat with 1-click.

Why is making time for informal communication important?

People who have friends at work are more likely to enjoy their job, perform at a high level, and feel invested in their company.ยน In remote teams, there are fewer bonding opportunities, and creating genuine connections requires intentionality. nametag helps remote teams improve morale and productivity through quality 1:1 pairings.

Looking for remote work best practices and to learn from how some of the best startups create engagement? Read more on our blog.
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What's all this "about me" & "how to work with me" talk?

Research has shown that the primary driver of team performance is a "climate characterized by interpersonal trust and mutual respect in which people are comfortable being themselves.ยฒ

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nametag's about me profiles help teammates bring their whole selves to work. From sharing hobbies and MBTIs to career goals and feedback preferences, reduce potential misunderstandings and build a culture of empathy and trust. nametag creates ongoing engagement with these profiles at the moment they're most relevant through our Slack bot.

How does pricing work?

We charge a base fee of $30/month charged monthly to for access to nametag. This includes up to 15 active users, and each additional active user is $1/month.
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An active user is someone who is opted in to nametag's weekly summaries. If someone opts-in on March 15th and your billing cycle starts on March 1st, we won't charge you until April 1st. Similarly, if someone opts out on March 15th, you'll have paid $1 for that user for March but they'll be removed from your April charge.

Our average opt-in rate is 50%, so for a workspace of 100 people with 50 opted in, you can expect to pay $65 monthly.

Is my data secure?

Absolutely! nametag cannot view or read private DMs or private channels in your workspace. In public channels, we can only view direct responses to the nametag bot.

When you uninstall the app, all data apart from your email and the name of your Slack team is removed (any data can be removed upon request). Read more about our privacy policy at nametag.work/privacy.

still have questions? email us at support@nametag.work
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